Swaneset Bay Resort & Country Club is Seeking an Assistant Golf Shop Manager
Swaneset Bay Resort & Country Club is Seeking an Assistant Golf Shop Manager
Dyanmic Assistant Golf Shop Manager Wanted to Join Our Team
JOBSUMMARY:
The Assistant Golf Shop Manager at Swaneset Bay Resort & Country Club oversees all aspects of golf operations. Duties include: hiring and managing employees, accountability for the daily operations of the golf shop team, practice facilities, managing the department labour and revenue budgets, and weekly reporting to the Director of Golf.
The successful candidate is an active listener who possesses a positive and responsive personality with the ability to make decisions and exercise independent and sound judgment. They must be a team-oriented individual who strives to create a memorable guest experience while enforcing established company policy
RESPONSIBILITIES:
Promote a positive culture within the golf operations team and maintain employee morale
Ensure all equipment and work areas are clean and all golf carts, equipment and rental clubs are in proper working order at all times
Manage and lead the golf operations team (Tournament Coordinator and golf shop staff)
Maintain the golf operations staff training programs
The interviewing and hiring of all golf shop employees with complete reference checks
Maintain West Coast Golf Group operational standards by monitoring and coaching the golf operations team
Handle all employee discipline and coaching as required
Work with all department leaders and supervisors to manage Occupational Health & Safety requirements and file all accident and incident reports when necessary
Manage with the golf operations team work assignments and daily tasks at the end of each workday
Ensure equipment is maintained per the schedule and that all repairs are documented
Manage the golf cart fleet ensuring proper cart rotation and the presentation of a clean cart to every guest
Prepare the annual tournament, golf service and golf shop budgets
Work with the Tournament Coordinator to complete all revenue forecasts and ensure that the group and tournament revenue budgets are met
Manage buying plans, retail inventory and create promotions ensuring that the annual revenue budget is met
Manage all expenses for golf operations to ensure that expenses stay within the budgeted amount
Approve all staffing schedules ensuring that the annual labour budget is met
Communicate with all fellow Department Managers daily
Check on inventories monthly to ensure that materials and supplies are available when
Create and run golf programs for the local market
Build strong working relationships with all manufacturers and distributors
Ensure all employees are working within the Occupational Health and Safety guidelines
Develop, monitor and ensure completion of opening and closing procedures
Be continually aware of and maintain the highest standards of personal hygiene and dress
Manage or attend meetings and training courses as required
Any other duties as assigned
REQUIREMENTS:
Reliable transportation to and from work
Golf Retail and Golf Service experience is required
Management and Supervisory experience is required
Minimum five years of golf industry experience
Mechanical experience is an asset
Thorough understanding of all golf service and golf retail positions
Ability to perform manual labour for extended periods
Capable of operating machinery and equipment
Able to work in a team environment
Able to deal with people sensitively, tactfully, diplomatically, and professionally at all times
Highly flexible, with solid interpersonal skills that allow one to work effectively in a diverse working environment
Able to effectively communicate both verbally and in writing
Able to work well under pressure
Strong attention to detail
Professional appearance and manners
Strong work ethic and positive team attitude
Ability to work flexible hours, especially early mornings
COMPENSATION:
Annual salary range: $45,000 – $55,000
Medical & Dental benefits
JOB TYPE:
Full-time
APPLICATIONS:
On behalf of the Swaneset Bay hiring committee, resumes with a cover letter (in one document and as a PDF) can be emailed to:
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