Hotel? Golf Course? Both? Have one of our teams visit your facility.
We have teams of experienced individuals in the golf and service industry across Canada that can perform a 100 point survey on your golf and/or hotel facility. Our teams take photos of all areas and provide valuable feedback about their interactions with your staff which is included in our written reports. If you choose to use guest experiences annually we will also compare your year to year results.
GET FEEDBACK ON YOUR FACILITY TODAY! Call 604-506-2226 to get started.
What we do…
- Up to three teams of two will visit your facility
- Dates and times of their visits remain anonymous
- Each team will answer 100 yes or no questions
- Each team will take photos of all areas of the operation
- Each team will provide written comments
- You will receive a printable PDF containing the photos and results
- Visits can be conducted, annually, quarterly or monthly depending on your needs and budget
We have experienced teams for both golf courses and hotel/resort operations. The questions used for the survey vary depending on the type of facility.
WHAT ARE YOUR CUSTOMERS SAYING?
We also create monthly or year end surveys for your customers that can be sent out online. These surveys provide a planning tool to help your business improve.
Do you know how your customers feel about you?